Frequently Asked Questions

Customer Care

1. What is the nature of the furniture you sell?

We have a big variety of solid wood handcrafted furniture consisting of sofas, armchairs, dining tables and office furniture, outdoor furniture, stool, tables, etc.

2. Are you a provider of custom-made furniture?

Yes, we have custom furniture. You can give your sizes, how you want it finished or what you want as inspiration and we will make it your way.

3. What materials do you use?

Our products include high-quality wood, strong upholstery fabrics, natural leather, and accessories to provide long-term strength and the beauty of products.

4. Where is your furniture made?

All the furniture is handcrafted professionally with the skills and detail.

5. Are you shipping to other cities or states?

Oh yes, we deliver on a nationwide basis. Prices and schedules of shipping can be different depending on your location.

6. What about the care of wooden furniture?

Avoid excessive time in the humid conditions and the direct sunlight, clean up often and make use of coasters or mats to avoid heat or water spots.

Living Room

1. What are the items under the living room category?

The living room collection covers sofas, armchairs, side tables, coffee tables, lounge chairs and storage pieces.

2. Do you have the option to select the fabrics and color of sofas and chairs?

Sure, cloth, color, and pillow plush can be tailored to your liking.

3. Do you offer similar sets of living room furniture?

Yes, it is possible to select ready-made coordinated sets or order individual combinations.

4. Does this include furniture in the living room that needs installation?

The majority of the works are assembled ready-made. Bigger products might need a few assembling that we will do to help.

5. Is it possible to have cushion covers which can be removed and washed?

This depends on the design. Washable or replaceable covers may be ordered at the time of order.

Dining Room Furniture

1. What restaurant equipment do you sell?

The offering includes dining tables, dining chairs, and other associated furniture.

2. What are the dimensions of the dining tables?

Several sizes would be provided, and, to be sure of the correct dimensions, one should look at each item or call The Purewood.

3. Is it possible to pair eating chairs with a table?

Yes, you will be able to organize chairs and tables; you will be able to demand matching sets or personal coordinates.

4. Does it have outdoor worthy dining furniture?

Dining furniture can be taken outside (see outdoor category) – make sure that the materials used are outdoor-specified.

5. What kind of wood is dining furniture made of?

Solid hardwood is stressed – you may inquire of which species in particular.

6. Are they provided with longer dining tables?

It may, perhaps , have extendable functionality in the piece you like.

Office Furniture

1. What office-furniture do you have?

Office furniture, desks, office chairs and cabinets.

2. What are the types of wood used in office furnishings?

Framewood and finishing Solid hardwood frame with finishes the same as the rest of the collection — check product details.

3. Does it have an ergonomic chair design?

This can differ with product – make sure to inquire about The Purewood about the use of ergonomic characteristics in chairs.

4. Is the office furniture customisable to suit a given workspace size?

Yes, custom furniture is available – you can negotiate size, finish, layout needs.

5. Does the office furniture fit the home-office and corporate environment?

Yes — a great number of them can be used both at home and in a business.

6. Does it have a warranty or guarantee on office furniture?

You need to check on the warranty of office furniture (frames, mechanisms and so on).

Outdoor Furniture

1. What do you consider as outdoor furniture in your line?

The objects that are used outdoors such as outdoor tables, outdoor seating and accent end tables.

2. What are outdoor furniture composed of?

They are made of teak, cane, hardwood frames and weather appropriate finishes.

3. Are outdoor furniture weather resistant?

Yes, this is outside use but one should confirm weather treatment of the product.

4. Are outdoors furniture to be used in the house?

Yes – most of the outdoor pieces can be designed to be used indoors as well.

5. Does it have cushions in outdoor seating or are these optional?

Normally cushions are optional or not given at all – see the listing.

6. What about maintenance of outdoor furniture?

Keep off or carry indoors in times of severe weather, wipe frequently, treat timbers as advised.

Stools, Tables and Chairs (General Furniture)

1. Do you separate stools, tables and chairs?

Yes – there are separate names of stools, tables, chairs on the site.

thepurewood.ar

2. What are the materials and finishes of tables?

Top using solid hardwood, and good quality joinery, finishes also depending on the collection.

3. Do the stools work with bar height and counter height?

Individual product specs (height) will have to be reviewed.

4. Is it possible to combine chairs and tables of various collections?

Most designs are interchangeable – can request combinations suggested.

5. Do we have arm-chairs on vs side chairs?

Yes -arm-chairs (with arms) and side chairs (without) probably fall within the category of chairs / arm-chairs.

6. What is the weight of the stools and chairs?

Product detail should include weight capacity – demand details.

Industrial Furniture

1. What is contained in the category of industrial?

Industrial furniture consists of industrial cabinets, chairs and stools, coffee tables, dining tables.

2. What can we say about the style of industrial furniture?

Usually wooden and metal, rough finishes, utilitarian style.

3. Is it possible to apply industrial furniture in a home living room?

Is it possible to apply industrial furniture in a home living room?

4. Do industrial pieces have a choice of finishing?

Yes- you have options in finishes, metal accents, colour treatment as you desire.

5. Do industrial furniture come in custom size?

Yes – custom furniture choice is also available in the industrial range.

6. What does metal plus wood combos need in terms of maintenance?

Clean metal objects to avoid rust, keep wood, and avoid excessive moisture.