Frequently Asked Questions

Customer Care

1. What is the nature of the furniture you sell?

We have a big variety of solid wood handcrafted furniture consisting of sofas, armchairs, dining tables and office furniture, outdoor furniture, stool, tables, etc.

Yes, we have custom furniture. You can give your sizes, how you want it finished or what you want as inspiration and we will make it your way.

Our products include high-quality wood, strong upholstery fabrics, natural leather, and accessories to provide long-term strength and the beauty of products.

All the furniture is handcrafted professionally with the skills and detail.

Oh yes, we deliver on a nationwide basis. Prices and schedules of shipping can be different depending on your location.

Avoid excessive time in the humid conditions and the direct sunlight, clean up often and make use of coasters or mats to avoid heat or water spots.

Living Room

1. What are the items under the living room category?
The living room collection covers sofas, armchairs, side tables, coffee tables, lounge chairs and storage pieces.
Sure, cloth, color, and pillow plush can be tailored to your liking.
Yes, it is possible to select ready-made coordinated sets or order individual combinations.
The majority of the works are assembled ready-made. Bigger products might need a few assembling that we will do to help.
This depends on the design. Washable or replaceable covers may be ordered at the time of order.

Dining Room Furniture

1. What restaurant equipment do you sell?
The offering includes dining tables, dining chairs, and other associated furniture.
Several sizes would be provided, and, to be sure of the correct dimensions, one should look at each item or call The Purewood.
Yes, you will be able to organize chairs and tables; you will be able to demand matching sets or personal coordinates.
Dining furniture can be taken outside (see outdoor category) – make sure that the materials used are outdoor-specified.

Solid hardwood is stressed – you may inquire of which species in particular.

It may, perhaps , have extendable functionality in the piece you like.

Office Furniture

1. What office-furniture do you have?

Office furniture, desks, office chairs and cabinets.

Framewood and finishing Solid hardwood frame with finishes the same as the rest of the collection — check product details.
This can differ with product – make sure to inquire about The Purewood about the use of ergonomic characteristics in chairs.
Yes, custom furniture is available – you can negotiate size, finish, layout needs.
Yes — a great number of them can be used both at home and in a business.
You need to check on the warranty of office furniture (frames, mechanisms and so on).

Outdoor Furniture

1. What do you consider as outdoor furniture in your line?
The objects that are used outdoors such as outdoor tables, outdoor seating and accent end tables.

They are made of teak, cane, hardwood frames and weather appropriate finishes.

Yes, this is outside use but one should confirm weather treatment of the product.

Yes – most of the outdoor pieces can be designed to be used indoors as well.

Normally cushions are optional or not given at all – see the listing.

Keep off or carry indoors in times of severe weather, wipe frequently, treat timbers as advised.

Stools, Tables and Chairs (General Furniture)

1. Do you separate stools, tables and chairs?

Yes – there are separate names of stools, tables, chairs on the site. 

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Top using solid hardwood, and good quality joinery, finishes also depending on the collection.
Individual product specs (height) will have to be reviewed.
Most designs are interchangeable – can request combinations suggested.
Yes -arm-chairs (with arms) and side chairs (without) probably fall within the category of chairs / arm-chairs.

Product detail should include weight capacity – demand details.

Industrial Furniture

1. What is contained in the category of industrial?
Industrial furniture consists of industrial cabinets, chairs and stools, coffee tables, dining tables.
Usually wooden and metal, rough finishes, utilitarian style.
Is it possible to apply industrial furniture in a home living room?

Yes- you have options in finishes, metal accents, colour treatment as you desire.

Yes – custom furniture choice is also available in the industrial range.
Clean metal objects to avoid rust, keep wood, and avoid excessive moisture.